Gestão de riscos em operadoras de planos de saúde: implantação de controles internos

Abstract

This paper aims to demonstrate the importance of having a risk management and internal controls in the organization. We will give special attention to the health insurance market, where it will be presented a supplementary healthcare provider who is implementing this system. What are the goals and objectives with the implementation of this management? How is the process? We will answer these and other questions that are always asked before, during and after the development of the project. The work appears with a historical analysis of the health sector in general based on a literature search on the subject and also about how it works and what are the steps of a process of risk management and internal controls